📄 TUNES & TINT — Privacy Policy
Last Updated: April 2026
TUNES & TINT (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, schedule a service, or interact with us through SMS or digital advertising.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide, including:
● Name
● Email address
● Phone number
● Billing and shipping address
● Vehicle information (when scheduling services)
● Payment‑related details (processed securely by third‑party providers)
● Messages sent through SMS, forms, or customer support
B. Automatically Collected Information
When you visit our website, we automatically collect:
● IP address
● Device type and browser
● Pages visited and time spent
● Referring URLs
● Cookies and tracking data
C. Information From Third‑Party Tools
We may receive data from:
● Google Ads (ad performance, conversions, remarketing signals)
● Payment processors (transaction confirmations, fraud‑prevention data)
● Zoho Commerce & Zoho Invoice (order details, invoices, customer accounts)
● SMS messaging platforms (delivery status, opt‑in/opt‑out data)
2. How We Use Your Information
We use your information to:
● Process orders, invoices, and payments
● Schedule and manage service appointments
● Send order updates, confirmations, and service reminders
● Provide customer support
● Improve website performance and user experience
● Run marketing campaigns, including Google Ads remarketing
● Comply with legal and tax obligations
We do not sell your personal information.
3. SMS Messaging & Communication
By providing your phone number, you consent to receive:
● Appointment reminders
● Order updates
● Customer service messages
● Promotional offers (only if you opt in)
You may opt out at any time by replying STOP.
Message and data rates may apply.
4. Payment Processing
We use secure, PCI‑compliant third‑party payment processors to handle credit‑card transactions.
These providers may collect:
● Cardholder name
● Card number (tokenized)
● Billing address
● Transaction details
We do not store or have access to your full credit‑card number.
5. Cookies & Tracking Technologies
We use cookies and tracking tools to:
● Improve website functionality
● Analyze traffic
● Personalize content
● Measure advertising performance
● Enable Google Ads remarketing
You can manage or disable cookies through your browser settings.
6. How We Share Information
We may share your information with trusted service providers, including:
● Zoho Commerce (storefront, checkout, customer accounts)
● Zoho Invoice (billing and invoicing)
● SMS messaging providers
● Payment processors
● Google Ads
● Shipping or delivery partners (if applicable)
These partners are only permitted to use your information to perform services on our behalf.
7. Data Security
We use industry‑standard security measures to protect your information, including:
● SSL encryption
● Secure payment gateways
● Access controls
● Encrypted data storage within Zoho systems
While we take every precaution, no method of transmission is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
● Access your personal information
● Request corrections
● Request deletion
● Opt out of marketing communications
● Disable cookies
● Request a copy of your data
To make a request, contact us using the information below.
9. Data Retention
We retain your information only as long as necessary for:
● Order fulfillment
● Legal and tax requirements
● Customer service
● Business operations
10. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the most recent changes.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
TUNES & TINT
Email: service @tunesandtint.com
Phone: (806) 353-8468
Website: www.tunesandtint.com
